While we hold sundries and accessories in stock, we can't logistically do so for shoes and clothing due to the large number of styles, sizes and specifications. Not having premises helps keep our overheads low so we have been able to establish a much lower price point than our local competitors. As a result for most items have a 14 day turnaround from order to delivery. We appreciate this is not the quickest but it enables us to maintain our cheaper prices.
STANDARD DELIVERY - min $10 max $20 based upon size
Shipping is once a week on a Friday via overnight courier meaning you should have your item on the Saturday or at latest the following Monday. If you require your item more urgently please contact us and we can arrange to send asap.
Unstocked items with standard delivery have a 14 day turnaround due to our suppliers being based in the UK
EXPRESS COURIER - $25 surcharge
With express courier delivery for in-stock items there is an a 2-3 working day turnaround from placing your order to delivery to your door.
For unstocked items delivery has an average 7 day working days turnaround from order to delivery.
Tracking: While all our items are tracked we don't forward tracking numbers unless requested. If you would like us to do so please let us know when we confirm your order.
CAN I TRY BEFORE I BUY?
All of our shoe are listed in either UK or European sizings so please be as sure as you can about what size you want.. If you are unsure please let us know and we will assist you however we can.
As we dont hold stock or have premises, try before you buy isn't practical but where appropriate we are happy to assist in this regard by sending you alternatives in a similar size/style for comparison.
We don't offer refunds on purchases but we are happy to exchange for an alternative size and fit.